At Wipeout Pest Control, we respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 2020. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

We may collect the following information when you use our website or services:

  •  Personal details (e.g., name, phone number, email, address).
  •  Property details relevant to pest control services.
  •  Billing and payment information.
  •  Any information you provide through forms, emails, or calls.
  •  Website usage data (e.g., IP address, browser type, pages visited).

2. How We Use Your Information

Your information is used to:
  •  Provide and manage pest control services.
  •  Communicate with you regarding bookings, updates, or inquiries.
  •  Send invoices, receipts, or service reminders.
  •  Improve our website and services.
  •  Meet legal, regulatory, or safety obligations.

We will not use your personal information for any other purpose without your consent, unless required or permitted by law.

3. Sharing Your Information

We may share your personal information with:
  •  Service providers or contractors assisting us in delivering our services.
  •  Legal or regulatory authorities if required by law.
  •  Debt recovery agencies (only if payment obligations are not met).

We do not sell or rent your information to third parties.

4. Storing & Protecting Your Information
  •  Your personal information is stored securely in electronic and/or paper form.
  •  We take reasonable steps to prevent loss, misuse, or unauthorised access.
  •  Only authorised staff may access your information.

5. Cookies & Website Analytics

Our website may use cookies or analytics tools (such as Google Analytics) to improve user experience and understand how our website is used.
  •  Cookies are small files stored on your device. You can disable them in your browser, but some website features may not work properly.

6. Your Rights

Under the Privacy Act 2020, you have the right to:
  •  Request access to personal information we hold about you.
  •  Request correction of any inaccurate or incomplete information.
  •  Withdraw consent for certain uses of your information.

To exercise these rights, please contact us using the details below.

7. Data Retention

We keep your personal information only for as long as needed for the purposes set out in this Policy or as required by law.

8. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Wipeout Pest Control
Email: info@wipeoutpestcontrol.co.nz
Phone: +64 290 204 6173
Address: 24 Mahalo Avenue, Wiri, Manukau City, Auckland 210